Dahabshiil offers both a reliable and fast money transfer service to customers in Europe, North America and the Gulf.

About Dahabshiil
Dahabshiil is the largest African money transfer business with 24,000 agent locations and branches in 144 countries worldwide. Its online web-based money transfer system may be far removed from the manual services Dahabshiil employed in the 1970s, but it remains a business committed to its original values of trust, reliability, integrity and customer-focus. In addition to serving individual customers, Dahabshiil offers money transfer and bank services to local businesses, humanitarian and international development organizations including the United Nations, Save the Children, Oxfam and Care International. The international agencies describe Dahabshiil’s services as ‘the only safe and efficient option to transfer funds to projects’. In recognition of the outstanding services that Dahabshiil provides its customers, the International Association of Money Transfer Networks (IAMTN), under the Presidency of Lord Lamont, the former UK Chancellor of the Exchequer, awarded Dahabshiil’s CEO the Top Manager of the Year Award in 2008.

Company history
Dahabshiil was founded by Mohamed Saed Duale in 1970. Mohamed and his family set up a new remittance venture supported by an international network of business associates and agents to enable migrants to send money to family members and friends in the Horn of Africa. Growing from just one location in 1970, forty years on, Dahabshiil employs more than 2,000 people across the world. The business has zero debt and is committed to giving back to the communities it serves.

Fast-growing network
Dahabshiil has one of the fastest-growing agent and branch networks in the money transfer industry. The company has expanded its network of agents in both the payout locations in Africa and sending locations in Europe, North America and Asia. Today more than 24,000 worldwide outlets provide services for its customers. As part of the company’s growth strategy, it has entered into many tie-up agreements with strategic partners in Europe, North America, Asia and Africa. The aim is to ensure that Dahabshiil offers its services in every town or city across the globe. In the payout locations, Dahabshiil has set up branches and agents in some of the remotest areas in each region to help its customers in remote places stay connected with family members. The strength of this extensive network, particularly in the Horn of Africa, is such that local people in these locations and towns recognize it as an invaluable lifeline.

Guided by strong values
Dahabshiil’s vision for sustainable growth is guided by strong values of trust, integrity, accountability and transparency. It believes in conducting all business dealings according to these values. The company strives to be accountable by honouring its commitments and accepting responsibility for its actions. It has established a formal Code of Conduct, and policies and procedures that guide all business operations. Dahabshiil’s success has been a direct result of the commitment and dedication of its agents and staff worldwide, combined with a unique entrepreneurial corporate culture that focuses on consistent delivery of quality services to its customers. The company’s talented and diverse workforce continues to engender an innovative, customer-focused business culture. Recognised as the most reliable and trusted money transfer network for African and other expats, Dahabshiil takes pride in building a strong relationship with customers who value its commitment to them and the communities it serves. It all comes down to the trusting and lasting relationships the company has established with its customers over the past four decades.

Full compliance with international regulations
Dahabshiil has a comprehensive and robust compliance and anti-money laundering programme used throughout its network to ensure full compliance with all relevant regulations. Dahabshiil uses an online web-based money transfer platform with built-in compliance and anti-fraud features. Dahabshiil is a member of the UK and other national money transmitter associations, which promote self-regulation and full compliance with international regulations. It is also a board member of the International Association of Money Transfer Networks, the only international trade association representing the money transfer industry across the globe.

Committed to communities
Commitment to the communities and strong corporate responsibility are core values that are critical to the future success and sustainability of the business. True to the company’s long-standing tradition of contributing to the community, it supports and has provided funds amounting to several million dollars to a variety of social and humanitarian projects including hospitals, schools and community facilities in the regions in which it operates.

Future strategy
Dahabshill’s mission is to strengthen its market position as the premier regional money transfer organization. The company plans to further expand its network of agents throughout the world by building strong partnerships and adding new products and services to meet the growing expectations of its valued customers worldwide.

Contact Details:
Dahabshill
Suite #248 - 5WB Dubai Airport Free Zone Authority (DAFZA)
Tel: +971 42146230
Fax: +971 42146240
Dubai
UNITED ARAB EMIRATES
www.dahabshiil.com